← Back to DashboardPrivacy Policy
Last updated: September 15, 2025
Introduction
This Privacy Policy describes how Easy Hotspots ("we," "our," or "us") collects, uses, and protects information when you use our Shopify application. Easy Hotspots is a Shopify app that allows merchants to create interactive hotspots on their online stores.
We are committed to protecting your privacy and ensuring transparency about how we handle your data. This policy applies to all users of the Easy Hotspots application.
Information We Collect
Easy Hotspots collects minimal information necessary to provide our service:
- Store Information: Your Shopify store domain and basic store configuration needed for app functionality
- Hotspot Configurations: Settings, placement, styling, and content for hotspots you create
- Technical Data: Session tokens required for secure communication with Shopify's APIs
We do NOT collect:
- Customer personal information from your store
- Customer browsing behavior or interactions with hotspots
- Sales data, order information, or payment details
- Analytics or tracking data about your customers
How We Use Your Information
We use the collected information solely to:
- Provide and maintain the Easy Hotspots functionality
- Store and manage your hotspot configurations
- Ensure secure authentication with your Shopify store
- Provide technical support when requested
Data Storage and Security
Your data security is important to us:
- Hotspot Data: Stored securely in Shopify metafields within your store
- Session Data: Temporarily stored in our secure database for authentication purposes
- Encryption: All data transmission uses industry-standard HTTPS encryption
- Access Control: Strict access controls limit data access to essential app functionality
Data Sharing and Third Parties
We do not sell, trade, or share your data with third parties except:
- Shopify Platform: Data is processed through Shopify's secure infrastructure as required for app functionality
- Legal Requirements: If required by law or to protect our rights and users
We do not use third-party analytics, advertising networks, or tracking services.
Data Retention
- Hotspot Configurations: Retained in Shopify metafields until you delete them or uninstall the app
- Session Data: Automatically expires and is deleted within 24 hours for security
- App Uninstallation: All data is automatically removed when you uninstall Easy Hotspots
Your Rights and Choices
You have the following rights regarding your data:
- Access: View all hotspot configurations through the app interface
- Modification: Edit or update hotspot settings at any time
- Deletion: Delete individual hotspots or uninstall the app to remove all data
- Data Portability: Export your hotspot configurations (contact us for assistance)
Cookies and Local Storage
Easy Hotspots uses minimal browser storage:
- Authentication Cookies: Required for secure login to the Shopify app interface
- No Tracking: We do not use cookies or local storage to track user behavior
- Browser Storage: May temporarily cache hotspot configurations for performance (cleared on logout)
Children's Privacy
Easy Hotspots is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.
International Data Transfers
Your data may be processed in countries where Shopify operates. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify users of significant changes through the app interface or email. Continued use of Easy Hotspots after changes constitutes acceptance of the updated policy.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
For data subject requests (access, deletion, correction), please include your Shopify store domain and specific request details.
Effective Date
This Privacy Policy is effective as of September 15, 2025. By continuing to use Easy Hotspots after this date, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices as described herein.